
Recognizing UX debt before it slows growth
- Design & Experience
- 2 min read
In this article
Shared admin accounts, former contractors who still have access and passwords without a second factor cause more incidents than sophisticated attacks. Give every person their own account, turn on two-factor authentication everywhere it is available, and remove access the day someone leaves.
API keys, database passwords and tokens belong in a secrets manager or environment configuration, never in the repository. If a secret has ever been committed, treat it as exposed and rotate it.
Modern products are built mostly from open-source packages, and known vulnerabilities in them are a common way in. Automated dependency alerts and a regular update rhythm close most of that risk with little effort.
A backup that has never been restored is a hope, not a plan. Schedule regular backups of data and configuration, keep a copy outside the main account, and run a restore test at least once a quarter.
Many breaches are discovered weeks after they start, by a customer or a third party. Central logs for sign-ins, admin actions and errors, with alerts on unusual activity, shorten that time from weeks to minutes.
Write a one-page incident plan as well: who is called first, how access is cut off, how customers are informed and where decisions are recorded. Deciding this in advance is far easier than in the middle of an incident.
Larger clients will ask how you protect their data. Prepare short, honest answers about:


